Support

Documentation first, then email. Paid plans get a response target; everyone gets a serious answer.

Document editor with outline, format bar, and structured body text.

Help yourself

Start with the guides hub: getting started, writing, decks, EPUB, PDF, billing, and AI. Most “empty page” questions are a missing click in the library or the wrong editor for the file type.

Email support

Write to support@lieditor.com from the address on the account. Include the workspace, browser, and a short reproduction. Do not send secrets or production API keys.

Targets

·Free cloud: best effort
·Team: next business day
·Business and Enterprise: contracted response in the order form

LiEditor

Coming soon

Company